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Service Manager (Supported Living)
Job Description
Are you an Experienced Service Manager in supported living that is on the look out for a new and exciting opportunity? If YES, this role might be for you.
Monday to Friday hours but you must be happy with out of hours on-call responsibilities when needed.
You will be responsible for:
* Overall functioning of the service; ensuring the highest standard and quality of support provision across all of our homes.
* Adhering to and improving quality standards, working towards CQC regulatory requirements where appropriate.
* Collaborating with the Senior Leadership Team in tasks such as: Recruitment, Compliance, adherence to Policies & Procedures and Safeguarding requirements.
* Maintaining multi-agency relationships by utilising a high level of professionalism, diplomacy and attention to detail when working alongside partners, professionals, stakeholders and families.
* Problem solving when issues arise. Develop and implement solutions, complete appropriate remedial action plans with a high level of professionalism.
* Providing clear direction and leadership through management and coordination of the team, delegating where necessary whilst monitoring performance.
* Recruitment, retention and development of staff. Supervision of the team, identifying training needs to upskill staff.
* Facility management, including completion of regular site visits ensuring the upkeep of homes in line with our quality standards.
* To monitor and report to Directors through auditing of quality measures, ensuring business, commercial and clinical requirements are met.
* Being a role model and ambassador for our company values, maintaining and protecting the company reputation.
* Providing motivational and inspirational leadership for employees and teams to perform at their best in building and sustaining a highperformance culture.
Criteria:
* Minimum of 2 years of significant experience in a management role within Residential Care or Supported Living.
* Level 5 Diploma in Leadership & Management for Health and Social Care or relevant equivalent.
* Enthusiastic and passionate self-starter, confident in working with service users facing multiple and complex barriers such as mental health and physical illness.
* Excellent knowledge of Health & Social Care legislation and regulatory requirements.
* Have a flexible and willing approach to work, with excellent skills in problem solving, communication and time management.
* Full UK Driver's License & use of own vehicle.
* Enhanced DBS
If you feel you fit the criteria for this, please apply directly and one of our consultants will be in touch!
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.