Job Title: Credit Controller
Location: Alfreton, Office-Based
Salary: £28,000

About the Role:
An exciting opportunity has arisen for an experienced Credit Controller to join a dynamic team at a well-established company in Alfreton. This role is ideal for someone with previous credit control experience who is looking to take on a key role in managing the company's debt collection and credit risk processes.

Key Responsibilities:

• Proactively chase overdue payments and ensure timely collection of outstanding debt.
• Investigate and resolve any customer invoice queries in collaboration with internal departments.
• Monitor customer accounts to ensure credit limits are adhered to and no unnecessary risk is taken.
• Place accounts on hold and escalate overdue debts where appropriate.
• Issue pro-forma invoices for customers exceeding credit limits or where credit limits have been withdrawn.
• Collaborate with the Credit Manager to address problem accounts and manage controlled accounts.
• Ensure accurate record-keeping in the finance system and provide month-end support by entering cash and running statements.
• Liaise with clients, managers, and internal departments to ensure smooth communication and resolution of issues.
• Maintain adherence to company credit policies and health and safety standards.

Skills and Competencies:

• previous experience in a Credit Controller role is essential.
• Excellent communication skills, both verbal and written, with strong interpersonal skills.
• Ability to work independently, manage deadlines, and stay organised in a fast-paced environment.
• High level of accuracy and attention to detail, with strong numeracy and literacy skills
• Ability to use initiative and problem-solving skills in dealing with challenging accounts.

Key Working Relationships:
The successful candidate will work closely with senior managers, departmental supervisors, client account managers, and the credit management team to ensure effective credit control operations.

If you are a proactive, detail-oriented Credit Controller looking for a new challenge in a collaborative environment, this could be the perfect role for you!

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