Job Description
Job Title: Customer Service Representative
Location: Mansfield, Nottinghamshire
Salary: Up to £25,000 per annum
Working Hours: Full-time, office-based
About the Opportunity
A fantastic opportunity has arisen for a Customer Service Representative to join a thriving team based in Mansfield. Our client is looking for a dedicated professional who thrives on delivering exceptional customer experiences and can handle inquiries with confidence and efficiency.
The Role:
As a Customer Service Representative, you will:
- Manage customer inquiries via phone, email, and other communication platforms.
- Provide outstanding service by resolving issues promptly and professionally.
- Maintain accurate customer records and documentation.
- Work closely with internal teams to ensure customer satisfaction.
- Share insights and feedback to improve processes and enhance the customer journey.
About You:
Our client is seeking a candidate who has:
- A minimum of 2-3 years in a customer service role.
- Excellent communication skills and a customer-focused mind-set.
- A proactive and problem-solving approach to challenges.
- Strong organisational skills and attention to detail.
- Proficiency with computer systems, with CRM experience being a plus.
Why Apply?
This is an excellent opportunity to join a supportive and professional environment offering:
- A competitive salary of up to £25,000.
- A full-time, office-based role with potential for career progression.
- Modern facilities in a convenient Mansfield location.
Next Steps:
If you're interested in this position, apply today by sending your CV.
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
