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Customer Service Advisor

Published 21 November 2024
Up to £23500.00 per annum
Mansfield, Nottinghamshire
Permanent
Job Starts: 21st November 2024
Office and Commercial Support

Job Description

Job Title: Part-Time Customer Service Advisor
Location: Mansfield, Nottinghamshire
Salary: £23,500 per annum (pro-rota)
Working Hours: 25 hours per week, flexible schedule
Work Location: On-site

About the Role
We are recruiting on behalf of a reputable construction company in Mansfield, seeking a dedicated Part-Time Customer Service Advisor to join their team. This role offers flexibility in working hours, making it ideal for someone seeking work-life balance while contributing to a fast-paced, dynamic industry.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in person, providing timely and professional support.
  • Assist customers with order processing, product information, and resolving any queries.
  • Maintain accurate records of customer interactions and transactions.
  • Liaise with internal departments to ensure customer needs are met efficiently.
  • Support administrative tasks, including data entry and reporting.

About You:
We are looking for someone who:

  • Has prior experience in a customer service role, ideally within the construction or related industry (preferred but not essential).
  • Possesses excellent communication and interpersonal skills.
  • Is highly organised with strong attention to detail.
  • Can manage multiple tasks effectively in a busy environment.
  • Demonstrates a proactive, problem-solving attitude.

What We Offer:

  • Competitive salary of £23,500 per annum (pro-rota for part-time hours).
  • Flexible working schedule (25 hours per week).
  • Opportunity to work with a well-established company in the construction sector.
  • Supportive team environment with potential for growth.

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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.



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