As one of the largest full service global law practices, my client is looking to expand their legal PA team

The role of a Legal PA is to work as part of our Practice Group Support team to provide professional and proactive support to an allocated group of stakeholders.

Key Responsibilities

• Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning
• Diary management
• Organising and planning meetings, arranging for necessary equipment and refreshments using the technology and resources available for both physical and virtual meetings
• Managing and prioritising workload, delegating and owning transactional tasks
• Acting as liaison point for colleagues and clients
• Screening calls and delivering concise messages for callback purposes
• Assisting with client queries during stakeholder absences
• Management of emails and correspondence
• Be a champion for process changesPaper and electronic filing
• Preparing and submitting expenses
• File opening and closing
• Utilise CRM as a key business tool, including managing, updating, reporting and research
• Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
• Managing the end to end file management process
• Assisting with the team on business development follow ups, sending emails and diarising reminders upon instruction
• Supporting with marketing and business development related activities, including meet and greets
• Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
• Continuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activities
• Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of working
• Supporting the wider PA team, covering team members during absences or when required
• Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
• Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern

The Skills and Experience

• Experience of working within a similar environment
• Excellent communication, organisation and interpersonal skills, with the confidence to liaise with senior team members
• Seeks to provide an outstanding level of client services at all times
• Good relationship building skills, both internal and external
• Ability to delegate and own transactional activity
• Strong team ethic; offer to support where necessary
• Intermediate skills in Microsoft applications including Outlook and Teams
• Desire to strive and go the extra mile
• Flexible and easily able to adapt to change

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