Job Description
THE OPPORTUNITY:
Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.
This is a permanent position working a shift pattern of 1pm - 7pm, hybrid working and 1 in 4 Saturdays
THE ROLE & YOUR RESPONSIBILITIES:
Dealing with customer queries over the telephone and via email
Managing complaints
Processing customer orders
Contacting customers to deal with price/availability queries
Liaising with purchasing and the warehouse
Updating customer details
General administration duties
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
In order to be considered for this position you must have excellent communication skills both written and verbal, have a positive attitude, be able to deal with people at all levels, be ambitious and driven and be computer literate. You must also have some experience of dealing with customers within an office environment and processing orders.
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
